Refund policy

7-day right of withdrawal

TomatoMaster is sold globally but operated from Brazil. To comply with the Brazilian Consumer Protection Code (Law 8.078/90, Article 49), we grant every customer — Brazilian or not — a 7-day right of withdrawal on any purchase. You can request a full refund within 7 calendar days of your initial purchase, no questions asked.

How to request a refund

Email contact@lucianosantos.dev with the email address you used to purchase and the date of purchase. We process refunds within 5 business days.
Or cancel from the Manage Subscription screen inside the app, then email us to request the refund.

What we refund

The full amount you paid, in the original currency.
Payment processor fees are absorbed by us — Stripe doesn't refund them, but you receive the full price.
Annual and lifetime purchases follow the same 7-day window. After day 7, refunds are at our discretion.

Cancelling a subscription

You can cancel a Monthly or Annual subscription anytime from the Manage Subscription screen inside the app. Premium features stay active until the end of the current billing cycle; afterwards the app reverts to the free tier. Cancellation outside the 7-day window does not entitle you to a refund of payments already collected.

Questions

Anything we didn't answer here, write to contact@lucianosantos.dev — we read every message.